Sleep Innovations® Memory Foam Mattress Review

This post was last updated on July 12th, 2019

One size does not fit all, this is what Sleep Innovations has pursued since its founding in 1996. Over the 20 years, engineers and designers from Sleep Innovations work vigorously to study ergonomics and human bodies and test every detail of the product mattresses.sleep innovations logo

By delivering six models of mattresses, namely Alden, Shea, Taylor, Marley, Sage, and Shiloh, Sleep Innovations offer a range of choices to ensure that you will find the very right one.

Generally, Sleep Innovations mattresses consist of a poly-cotton cover and foam core. Shea and Shiloh mattresses are in DuoComfort design, i.e. a two-layer foam core, while others are in TriComfort design, i.e. a three-layer foam core.

All Sleep Innovations models are designed at average firmness, including the medium soft and medium firm of course. Among these models, Shiloh mattress, for example, falls into the medium. It is the most cost-effective mattress and best seller of Sleep Innovations products on Amazon that suits for 70% of people. That’s why I’d like to bring you some more details about Shiloh.

Construction of Sleep Innovations Shiloh mattress

Shiloh mattress is in DuoComfort design, consisting of two foam layers, simple but efficient.

Shiloh memory foam mattress structureCover

The foam core of a Sleep Innovations mattress is packed in a soft white poly-cotton cover to enhance the touch and encourage heat dissipation. As a natural fiber material, cotton may absorb moisture, stay cool from the skin and be less allergic to some people with sensitive skin whereas polyester fabric is more durable and retains its shape and look over years. A poly-cotton blend fabric is, therefore, a good way to joint the best of both worlds.


The top layer – 2.5 in SureTemp™ memory foam. This proprietary memory foam of Sleep Innovations is designed with open cell formulation. It offers lightly cradling comfort and allows airflow to take away some heat, keeping neutral sleep temperature.

The bottom layer – 9.5 in Support-Plus foam. This layer is made of high-density foam to give premium support.

Sleep Innovations are manufacturing memory foam with its latest foam innovations; all of its memory foam products have an “open cell” design to facilitate airflow and dissipate heat to keep the sleeping temperature in a reasonable and comfy range.

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 How you feel when sleeping on Shiloh mattress

Shiloh mattress is suitable for an average to the bigger body thanks to its good support enabled by the 9.5 in bottom foam. The bottom high-density foam gives you sound support and the top memory foam cushions well for any position you sleep in. Lying on the Shiloh mattress, even if you are around 6 ft and 160 lb, you will neither sink in nor feel like you’re on a hard surface and will stay cool.

Some people may claim it’s more firm than the online store describes. According to my personal feeling, I will give 6 out 10 for the firmness rating. Moreover, there are customers consider it a good choice if you have back and/or hip pain due to its proven pressure point relief. If the firmness is an issue for you anyway, a soft topper may be recommended.

Among all Sleep Innovations mattresses, Shiloh may not be the supreme one, but hey, we are talking about the best mattress that fits your individual needs here. I will add more reviews about other Sleep Innovations models in a future update, yet it doesn’t matter to take a quick look at them in the following summary.

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Difference between Sleep Innovations’ mattresses

 Shiloh MattressTaylor MattressShea MattressAlden Mattress
ComfortLightly cradling Lightly cradling and enhanced supportLightly cradling Luxurious cradling and more durable
Thickness12 inches12 inches10 inches14 inches
Layers2.5-inch memory foam
9.5-inch support form
2-inch memory foam
2-inch air channel foam
8-inch support form
3-inch memory foam
7-inch support form
2.5-inch memory foam
2.5-inch air channel foam
9-inch support form
Suitable forAverage to bigger bodyAverage to bigger bodySmaller to largerAverage in weight, relative to height
Sleep PositionAny positionAny positionIdeal for side and back sleepers.Ideal for side sleepers
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Price and size

I have to say, Sleep Innovations offers great prices for customers. Prices of Sleep Innovations mattresses are given in the following table, and in my opinion, Queen size is more cost-effective.

Dimensions75 x 39 x 1275 x 54 x 1280 x 60 x 1280 x 76 x 1284 x 72 x 12

Shiloh vs Tuft & Needle Review

Both available on Amazon, Shiloh mattresses are offered at around $450 (Queen, 60” x 80” x 12”), and a like-sized Tuft & Needle mattress (Queen, 60” x 80” x 10”) asks for $600.

 Shiloh Mattress (Queen)Tuft & Needle Mattress (Queen)
ConstructionPoly-cotton blend fabric cover
2.5-inch memory foam
9.5-inch support foam
Rayon and polyester Tactel cover
3-inch memory foam
7-inch support foam
Thickness12 inches10 inches
Dimensions80 x 60 x 1280 x 60 x 10

Besides, Shiloh mattresses, as well as other Sleep Innovations’ mattress products, are 100% made in the USA with guaranteed quality.

Shiloh mattresses have got 4.4 out of 5 stars on Amazon customer review and over 70% of buyers give their 5-star prize. Here are some reviews that you may want to read:

By Joe D: First of all, I added about 5 customer images, which when I was originally looking to purchase this, was something that I desperately wanted to see. So check that out if your interested or message me and I can send you the pics and video that I took. Now on to the review…

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Shipping and Installation

Shiloh mattresses are tightly compressed and delivered to customers in boxes about 93 lb. When setting up your mattress, follow Sleep Innovations’ easy unpacking instructions provided with the mattress.

You may use a Shiloh mattress on the current or new box spring, a well-ventilated platform is ok, too. But placing the mattress directly on the floor or any other flat solid surface is not recommended.

Once you split the plastic outside, Shiloh mattress will quickly unfold before your eyes and you’ll have a usable mattress in a minute. However, it actually keeps expanding in the following hours and may be fully expanded after 48 hours or so.

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Sleep Innovations manufactures all of its memory foam in the United States for the comfort you can count on and quality you can trust. Sleep Innovations guarantees that every item meets the standard of the California Bureau of Home Furnishing Technical Bulletin (TB) 117, the highest safety standard in the US. This also the reason that Sleep Innovations offers a 20-year limited warranty.

In addition, some customers with sensitive noses complained about Shiloh’s odor while others said it was not unpleasant or strong. Don’t worry, the odor is one of the attributes of foam products, and Sleep Innovations guarantees its products do not cast adverse effect on human health.

If you do smell the odor and consider it is an issue, my suggestion is leaving your Shiloh mattress at a well-ventilated place for a couple of hours or days, it will be driven away quickly.

You may click here to download a Warranty document of Sleep Innovations: Sleep Innovations Warranty.pdf

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Sleep Innovations mattresses have won over 80% customer satisfaction overall and they are pretty adaptive to a range of bodies from smaller to bigger. You may count on its quality no matter how much you weigh. Majority of customers report fair or better pain relief, including back pain relief, it is, therefore, a good choice if you are beginning to develop or suffering from back pain.

While being ideal for back and stomach sleepers, Shiloh is reported a little more firm by some side sleepers, the recommended solution is to cushion it with a proper topper.

8.5 Total Score
Solution for back pain

if you have arthritis or back issues, this one is a must choice. Unlike other mattresses, The Sleep Innovations Shiloh 12-inch memory foam mattress does not need to be flipped from time to time. The superior open cell technology does all the hard work for you in maintaining firmness, and balance in the foam.

  • For the average to bigger body
  • 20-year warranty
  • Neutral sleep temperature and support
  • Proven pain and pressure-point relief
  • Ideal for any position you sleep in, or if you toss and turn
  • Average service life
  • Slight odor upon unpacking
  • A little more firm for some side sleepers
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